If anyone else is struggling to work out how to reset this password, hopefully this will help. It follows the local administrator password (NOT the domain administrator). So right-click on My Computer, choose Computer Management – Local Users and Groups. Reset the Administrator password there and you should be good to go.
For good measure, restart the following services:
- eTrust ITM Server Service
- eTrust ITM Web Access Service
Gracias, me fue de ayuda.
Saludos.
Great, it worked on first attempt. Excellent post.